Return / Exchange Policy
All of our products are made to order. Our products are hand made so there are natural variations from one piece to another.
If you are not happy for any reason whatsoever we accept exchanges within 14 days after receipt. Shipping costs are the responsibility of the buyer and are not refundable. All exchanges need to be professionally packed and in the same condition you received them. Items that do not meet these standards will be sent back to you at your cost. You should consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Conditions of Use
Welcome to catholicmilestones.ca. The services and products on this site are offered to you by Catholic Milestones subject to the following conditions. If you visit or shop at the Catholic Milestones Online site, you accept these conditions. Please read them carefully. When you use any current or future Catholic Milestones service or visit or purchase from any business affiliated with Catholic Milestones, whether or not included in the Catholic Milestones site, you will be subject also to the guidelines and conditions applicable to such service or business. BY USING THE CATHOLIC MILESTONES SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE CATHOLIC MILESTONES SITE.
If you use the Catholic Milestones site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Catholic Milestones does sell products for children, but it sells them to adults who are permitted to purchase products with a credit card. If you are under 18, you may use Catholic Milestones only with involvement of a parent or guardian. Catholic Milestones and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. Catholic Milestones and its affiliates attempt to be as accurate as possible. However, Catholic Milestones does not warrant that product descriptions or other content of the Catholic Milestones site are accurate, complete, reliable, current, or error-free. If a product offered by Catholic Milestones is not as described, your sole remedy is to return it in unused condition.
Reviews, Comments, Communications, and Other Content
As the Catholic Milestones site develops more functionality will be added. Visitors may post reviews, comments, and other other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Catholic Milestones reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Catholic Milestones and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Catholic Milestones and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Catholic Milestones or its affiliates for all claims resulting from content you supply. Catholic Milestones has the right but not the obligation to monitor and edit or remove any activity or content. Catholic Milestones takes no responsibility and assumes no liability for any content posted by you or any third party.
Acceptance of your order
Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us. We will notify you by email as soon as possible to confirm that we have shipped your order. All products that you order through the website will remain the property of Catholic Milestones until we have received payment in full from you for those products. If we cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain international destinations. Catholic Milestones reserves the right to, but is not responsible for or required to, define what can and cannot be delivered to which destination. Catholic Milestones products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.
When you visit the Catholic Milestones site or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Catholic Milestones site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on the Catholic Milestones site--such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software--is the property of Catholic Milestones or its affiliates or content suppliers, and is protected by international copyright laws. The compilation of all content on the Catholic Milestones site is the exclusive property of Catholic Milestones and protected by international copyright laws. All software used on the Catholic Milestones site is the property of Catholic Milestones or its affiliates or its software suppliers, and protected by international copyright laws.
License and Site Access
Catholic Milestones grants you a limited license to access and make personal use of the Catholic Milestones site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Catholic Milestones. This license does not include any resale or commercial use of the Catholic Milestones site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Catholic Milestones site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. The Catholic Milestones site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Catholic Milestones. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Catholic Milestones and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Catholic Milestones name or trademarks without the express written consent of Catholic Milestones . Any unauthorized use terminates the permission or license granted by Catholic Milestones . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Catholic Milestones , so long as the link does not portray Catholic Milestones , or its affiliates products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Catholic Milestones logo or other proprietary graphic or trademark as part of the link without express written permission.
Risk of Loss
All items purchased from Catholic Milestones are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
We provide links to the sites of affiliated companies and certain other businesses and individuals. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. When you click on any third party links on our website such as Facebook, Instagram and Twitter links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Catholic Milestones does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should review their privacy statements and other conditions of use carefully.
Disclaimer of Warranties and Limitation of Liability
THE CATHOLIC MILESTONES SITE IS PROVIDED BY CATHOLIC MILESTONES ON AN "AS IS" AND "AS AVAILABLE" BASIS. CATHOLIC MILESTONES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CATHOLIC MILESTONES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CATHOLIC MILESTONES DOES NOT WARRANT THAT THE CATHOLIC MILESTONES SITE, ITS SERVERS, OR E-MAIL SENT FROM CATHOLIC MILESTONES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CATHOLIC MILESTONES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE CATHOLIC MILESTONES SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting the Catholic Milestones site, you agree that the laws of the Province of Ontario, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Catholic Milestones or its affiliates.
Any dispute relating in any way to your visit to the Catholic Milestones site or to products you purchase through Catholic Milestones shall be submitted to confidential arbitration in Ottawa, Ontario, Canada. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. All prices are listed in Canadian dollars. We do not have a currency converter in our store, but there are several Web sites that provide this service.
We do not have a price-matching policy. If an item's price has been incorrectly labelled on the Catholic Milestones site and the correct price is higher than our stated price, we--at our discretion--will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Your use of the CATHOLIC MILESTONES site will be subject to the version of the Conditions of Use posted on this site at the time of such use. Accordingly, you are advised to review the Conditions of Use prior to using the Catholic Milestones site. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE CATHOLIC MILESTONES SITE AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition